Return Policy
Effective Date: June 2026
Safety-Stop Supply wants our customers to be satisfied with their purchases. The following policy governs returns and exchanges.
Return Authorization Required
Returns must be approved by Safety-Stop Supply before merchandise is returned.
Please contact us to obtain return instructions prior to shipping any product back.
Standard Returns
Eligible products may be returned within 30 days of delivery provided they are:
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Unused
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In original packaging
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In resalable condition
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Complete with all included parts and documentation
Non-Returnable Items
The following items generally cannot be returned:
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Custom or personalized products
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Printed or decorated products
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Special-order items
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Products designated by the manufacturer as non-returnable
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Items that have been used, altered, or damaged after delivery
Restocking Fees
Some manufacturers or distributors impose restocking fees on returned merchandise. When applicable, these fees will be deducted from the refund amount.
Shipping Costs
Original shipping charges are non-refundable unless the return is the result of an error by Safety-Stop Supply or the manufacturer.
Customers are responsible for return shipping costs unless otherwise agreed.
Damaged or Incorrect Shipments
If you receive damaged merchandise or an incorrect item, please notify Safety-Stop Supply promptly so we can work with you to resolve the issue.
Refund Processing
Approved refunds will be issued to the original payment method after returned merchandise has been received and inspected.
Processing times may vary depending on the payment provider.
Manufacturer Warranties
Many products are covered by manufacturer warranties. Warranty claims may be handled directly by the manufacturer or with assistance from Safety-Stop Supply, depending on the product and supplier requirements.
Contact Us
If you have questions about returns or warranty claims, please contact Safety-Stop Supply before sending merchandise back.